Future-proof your life with care and support at Hyegrove Willoughby
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We are a boutique Private Aged Care and Home Care service that will provide an integrated care model to our Hyegrove Willoughby residents offering a full continuum of care with residents being able to access HyeCare’s Home Care from their apartment or having the opportunity to move into a luxury HyeCare Suite and receive a higher level of care.

At HyeCare our mission is to break the traditional mould of aged care service settings and allow consumers to live where they want to receive services, or they can receive services where they want to live. We have an unwavering commitment to provide a haven of exceptional care and support for our beloved seniors and to enhance their quality of life ensuring their dignity and preserving their independence in a warm and nurturing environment that provides choice and control.

Our vision is to create an aging-in-place community where every consumer’s unique needs and desires are at the forefront of our caregiving approach. We understand that each individual has a distinctive life story, and we strive to tailor our services to honour and celebrate their journey.

HyeCare will also provide Home Care for both those living in Hyegrove Willoughby and also those looking to move into a facility, where exceptional care, independence, choice and control is at the forefront of HyeCare’s philosophy.

We invite you to be a part of our journey to ensure that your golden years shine brighter than ever

What We Offer

We embrace the responsibility of fostering an atmosphere of compassion, trust, and belonging, where families feel confident that their loved ones are cherished and well-cared for.

Our commitment to continuous improvement and innovation ensures that we remain at the forefront of best practices in aged care, providing the highest standard of services and amenities. Our on-site resources and amenities are world class to provide you with choice and decision making in partnership with our expert teams and clinical leaders

Person Centred Care.

We will focus on the individuals needs, wants and desires through our philosophy of being person centred, placing the person in the centre of all that we do and offer best practice methods of person centred care.

Luxury Dining Experiences.

We are proud to offer our residents restaurant quality dining with beautifully presented and nutritionally balanced meals. Our Executive Chef will offer restaurant quality meals each day with an ever changing menu for our residents to select from.

5 Star Hotel Quality Services.

HyeCare will have the feeling of a 5 staff hotel with personalised services to our residents with Lifestyle Programs designed to enrich the quality of life of residents through an inclusive range of activities.

Luxury Suites.

Our stunning rooms and amenities have been designed by renowned architects Jackson Teece with beautiful furniture and joinery which is both practical and stunningly designed.

Dementia Care.

At HyeCare we are passionate about providing the very best care for our residents who have dementia with our dementia specific accommodation and support services. We will offer 24/7 personal and tailored care so that our residents can cherish life’s special moments and live well with dementia. We will continue to create opportunities for each person to do things they love.

Individualised Care.

Clinically driven with new standards of excellence. Our high nurse-to-client ratio, led by gerontologist Dr. Drew, reflects our commitment to continuous improvement.

"Our team of compassionate professionals is devoted to delivering personalised care, respecting the individual preferences and choices of our seniors."

Our Facilities

At HyeCare we go above and beyond to offer premium care services that encompass both the physical and emotional aspects of well-being. Our team of compassionate professionals is devoted to delivering personalised care, respecting the individual preferences and choices of our seniors.

Feel at home with our welcoming features:

  • Spacious private suites, complete with kitchenettes and seating areas
  • A shared residents’ kitchen equipped with modern amenities
  • Cozy common areas and inviting outdoor spaces
  • Elegant and thoughtfully designed interiors
  • A health and recreational program designed to keep you feeling vibrant and active.

 

We also offer a range of flexible funding options that allow you to offset daily care costs utilising any Home Care Package funding you already have or are entitled to.

This is a new kind of care

HyeCare Home will be based in the HyeCare Suites building, located in Hyegrove Willoughby.  Our services will be available to residents of both Hyegrove Retirement Living apartments and the HyeCare Suites.  By centralising our care delivery, we are able to provide higher quality care and enhanced service levels.

Why Choose HyeCare

With a passion for excellence, we will go above and beyond to offer premium care services that encompass both the physical and emotional aspects of well-being.

Our team of compassionate professionals is devoted to delivering personalised care, respecting the individual preferences and choices of our seniors

At HyeCare, we’re redefining the care experience with a new approach that offers

  • Luxury boutique living with just 47 exclusive suites.
  • Higher staff-to-resident ratios, providing personalised, attentive care.
  • A small-house concept, featuring only 12-19 rooms per floor.
  • Home-like domestic finishes, creating a warm and familiar environment.
  • Access to world-class amenities such as a pool, spa, sauna, gym, games room, arts and crafts studio, theater, private dining room, rooftop BBQs, library, café, business centre, hair salon, wellness spa, and concierge services.
  • Expansive open green spaces.
  • A dedicated memory support unit for specialised care.

HyeCare offer holistic, inclusive and respectful person-centred care and we uniquely offer a continuum of care solution with four offerings;

  • Home Care to Hyegrove Willoughby residents
  • Permanent and Temporary Respite Care in the 47 HyeCare Suites
  • Palliative Care
  • Dementia Care

HyeCare has Registered Nurses on site 24 hours a day, 7 days a week to offer supported care services to residents living in Hyegrove Willoughby and through our centralised delivery of care, we are able to offer a higher quality of care and greater levels of service.

Frequently asked questions

At HyeCare, we offer a true alternative to the traditional Aged Care home model. Our senior living village combines the freedom and sense of purpose found in retirement communities with the specialised care services of aged care facilities, all within the same location.

HyeCare offers a unique approach by blending the independence and social environment of retirement living with the dedicated, on-site care typically provided by nursing homes. This integrated model allows seniors to maintain their quality of life while having access to comprehensive aged care services.

HyeCare provides a full range of private aged care services, including low to high care, palliative and end-of-life care, dementia care, and private respite care. We have registered nurses available on-site 24/7 to ensure continuous support.

HyeCare’s services are available to any senior living within Hyegrove Willoughby who seeks compassionate, high-quality care, regardless of their level of need.

We focus on personalised care within a homelike setting, with small groups of 12-19 residents and a high carer-to-resident ratio. Our residents enjoy dignity and purpose in a small-scale, community-oriented environment. They have the freedom to wake up at their own pace, choose their meals, build meaningful relationships, and contribute to the daily running of the home. We place great importance on honouring each resident’s story through deep connection and understanding.

Yes, we provide tailored services for those living with early-onset dementia. We offer resources and practical support for family members and caregivers, adjusting our care as dementia progresses to meet each individual’s needs.

Yes, at our dementia-support care residence, we are committed to providing exceptional care that focuses on the individual, not their diagnosis. We believe that each person is unique, with their own life story, preferences, and abilities. Our goal is to honour and respect that individuality, ensuring every resident feels valued, understood, and supported.

Yes, absolutely. While Hyegrove offers registered nursing care, we do not provide direct medical services. Residents are welcome to continue seeing their own General Practitioner, or we can provide contact information for GPs who can visit you at Hyegrove when needed.  It is the resident’s or their representative’s responsibility to manage their GP relationship and handle any medical communications.

Yes, we offer flexible respite care options. Respite care provides an opportunity for individuals to receive high-quality support while allowing their caregivers to take a break and recharge. It can also serve as a stepping stone for future long-term care planning or increased assistance with daily activities.

Our carer-to-resident ratio is significantly higher than traditional aged care homes, averaging 1 carer for every 5 or 6 residents during the day, depending on their care needs, with even higher ratios for dementia care. We also have registered nurses on-site 24/7 to ensure continuous care.

You can arrange Enduring Power of Attorney and Enduring Guardianship through your solicitor. These documents grant your authorised representative the ability to make financial and medical decisions on your behalf if you become unable to do so, as well as the authority to sign any necessary paperwork for you.

Yes, absolutely. The Government allows permanent residential care consumers to spend up to 52 nights per year away from the facility without it affecting your permanent status.

Yes, we encourage you to make your room feel like home. Many residents bring personal items such as a favourite chair, pictures, and ornaments. At Hyegrove, we provide suites with built-in cabinetry for added convenience. We also supply electrically operated beds to ensure your safety, care, and wellbeing. Please note that all items and furniture must be assessed by our Occupational Therapy team to ensure they meet safety standards.

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