Unrivalled World-Class Service
At Hyegrove, our holistic approach and 5-star service ensure you are well-looked after, while helping you live independently as long as possible. With Registered Nurses onsite for emergency responses we also offer a range of user pays services that we can provide for a fee such as care and support, full meals, cleaning, personal laundry and more. Some of these fees may be able to be subsidised by Government Support at Home packages.
Concierge Team
Hyegrove has its own dedicated friendly Concierge team that provides an unparalleled level of service to residences. Our expert team is focused on assisting you to experience all that Hyegrove Willoughby has to offer.
The Concierge is the first point of call when for all the little details; from making a restaurant reservation, laundry services or household maintenance, or simply meeting and greeting visitors, the Concierge team can help with all of your needs.
Nursing & Clinical Care
With Registered Nurses onsite for emergency responses you will be able to enjoy the comfort of your glorious apartment with absolute peace of mind. We offer a range of user pays services that we can provide for a fee such as care and support, full meals, cleaning, personal laundry and more. Some of these fees may be able to be subsidised by Government Support at Home packages.
Groceries & Meals
We offer weekly complimentary basic groceries which you can pick up from Jack’s Cafe and Bar. They include a mixture of items that will change regularly, potentially including cereals, bread, butter, jams as well as a selection of fruit, cold cuts and soups
Domestic Assistance
Your bed linen and towels are changed and laundered weekly at no extra charge. Spend more time doing what you love and leave the chores to us. From regular cleaning to pet care, we can do it all.
Free Annual Wellness Checks
Our team can provide additional care in your own home. We can help transfer you in and out of bed, shower and dress, as well as provided assistance with eating, shopping and transport to appointments.
On-Site Beauty Salon
Always look as fabulous as you feel. Get your hair and nails done while you connect and make new friends.
Private Aged Care
Requiring care support shouldn’t mean losing control of your life. Life at Hyegrove means getting to know you, so we can build a daily rhythm around your preferences.