Unrivalled World-Class Service

At Hyegrove, our holistic approach and 5-star service ensure you are well-looked after, while helping you live independently as long as possible. Our trained staff, nurses and qualified professionals are at hand to ensure your good health, safety and security, ready to assist at the touch of a button.

Concierge Team

Hyegrove has its own dedicated friendly Concierge team that provides an unparalleled level of service to residences. Our expert team is focused on assisting you to experience all that Hyegrove Willoughby has to offer.


The Concierge is the first point of call when for all the little details; from making a restaurant reservation, laundry services or household maintenance, or simply meeting and greeting visitors, the Concierge team can help with all of your needs.

Nursing & Clinical Care

Our team of registered nurses are available 24/7 onsite, at no extra cost. They can deliver healthcare and support services in the comfort of your apartment, be it regular monitoring, treatments or medication.

Groceries & Meals

We deliver complimentary basic groceries to your apartment twice a week. They include cereals, bread, butter, jams, as well as a selection of fruit, cold cuts and soups. We can also assist with meal preparation.

Domestic Assistance

Your bed linen and towels are changed and laundered weekly at no extra charge. Spend more time doing what you love and leave the chores to us. From regular cleaning to pet care, we can do it all.

Free Annual Wellness Checks

Our team can provide additional care in your own home. We can help transfer you in and out of bed, shower and dress, as well as provided assistance with eating, shopping and transport to appointments.

On-Site Beauty Salon

Always look as fabulous as you feel. Get your hair and nails done while you connect and make new friends.